Returns & Exchanges
At TYMO Beauty, we want you to be completely satisfied with your hair styling tools, which is why we offer a 30-day return policy for products in original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to keep your hair journey on track.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your TYMO tool in its original packaging, ensuring all accessories, manuals, and protective inserts are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects the returned item, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing